frequently asked questions
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We're happy to answer any questions you have.
What makes Osaka products eco-friendly?
We use sustainable materials like bamboo, cork, organic cotton, and recycled paper. They're durable, reusable, and made with minimal waste.
How do I take care of my Osaka notebook or pen?
Keep them dry, store them in a cool place, and wipe gently with a soft cloth if needed. Treat them with care, and they'll stay with you much longer.
Can I customize Osaka products for my business?
Yes! We offer branding options for bulk orders. If you'd like to create something special for your brand, send us a message and we'll be in touch.
Do you ship internationally?
We do! Shipping times and costs vary by location. You'll see all the details at checkout.
What if I have an issue with my order?
Our goal is that you have a seamless experience from log in to checkout. Send us a message, and we'll sort the issue as quickly as possible